At times, Johnny began to worry
they were risking too much. The mounting liabilities needed to be paid
somehow. There were times when he became concerned, despite his initial
cavalier attitude. He considered slowing things down or even taking an
alternative approach. It’s difficult to think clearly sometimes when you
have already invested so much time and emotion, and when you expect that
second-guessing yourself is natural. That’s when Johnny, Maverock, and Abe
looked to each other for confirmation.
Johnny and Abe were more
conservative by experience. Their parents worked for big companies and never
owned their own businesses. Maverock, on the other hand, had a different
perspective. Perhaps it was because his family was so entrepreneurial, and
he had experienced their ups and downs. When it came to second-guessing
yourself, working with Maverock was like having a motivational speaker as
part of the company. He had Johnny reading Og Mandino’s The Greatest
Salesman in the World. Maverock practically had everyone running around
the office shouting, “I refuse to be a failure! I refuse to be a failure! I
refuse to be a failure!”
There was a paragraph from The
Greatest Salesman in the World that basically said experience is “wasted
on dead men.” It compared experience to fashion in that “an action that
proved successful today will be unworkable and impractical tomorrow.”
That way of thinking made Johnny
feel a lot better. With that rationale, it didn’t matter if they each didn’t
have 10 years of marketing experience. Johnny highlighted a few other
paragraphs in the same chapter:
“I will never consider defeat and I
will remove… such words and phrases as quit, cannot, unable, impossible, out
of the question, improbable, failure, unworkable, hopeless, and retreat; for
they are the words of fools… I will toil and I will endure. I will ignore
the obstacles… and keep mine eyes on the goals above my head…”
They were powerful words, and even
though Johnny might have dismissed them as being a bit hokey, Maverock took
them pretty seriously. The two of them actually sat down and talked about
how important it was to believe in yourself, and how to prevent the “fear of
failure” from keeping you from doing the right things. There was another
paragraph Johnny highlighted that read:
“I will persist until I succeed… I
am not a sheep waiting to be prodded by my shepherd. I am a lion and I
refuse to talk, to walk, to sleep with the sheep. I will hear not those who
weep and complain, for their disease is contagious. Let them join the
sheep. The slaughterhouse of failure is not my destiny.”
That way of thinking, of turning
your brain off to doubts and charging ahead was contagious. Maverock was
running around the office reminding everyone they weren’t “sheep,” they were
“lions.” All of those people who were too scared to start their own
companies and were working for investment banks and consulting firms, they
were sheep. They were going to get slaughtered. The partners were going to
succeed.
Unfortunately, those books were
written for people that didn’t have the self-confidence to take action. That
was clearly not Johnny and his partner’s weakness. They didn’t realize it,
but they weren’t doing battle with self-doubt because they lacked
self-confidence. It was because they had legitimate concerns about their
strategy. All the self-affirmations in the world shouldn’t have overcome
their willingness to reassess.
The right answer might have been to
test their new strategy on a smaller scale. Perhaps they needed to focus on
4 schools, not 4,000. If it didn’t work, they could have minimized their
losses. If it worked, they would have been in a better position to move
forward the next year. Unfortunately, Johnny and his partners had pressured
themselves to hurry things along. They took comfort in the stories they
knew of successful entrepreneurs that bet the farm and succeeded. If Johnny
and his partners were going to do this, they decided to wipe away any
self-doubt. They refused to fail. They wouldn’t stop until they
succeeded. They weren’t “sheep” they told themselves. They were “lions.”