“The opposite of bravery is not cowardice but conformity” –Dr. Robert
Anthony
When Johnny got back to his office,
he recounted the whole experience to his partners and they shrugged it off
like it was exactly what they expected. Working with the school was not
going to happen. Therefore, it was time to make a decision to move forward
or quit the business.
Although the Bullfrog Card was
successful, they had no partnerships with other schools. They had a new
marketing alliance with CMC, but no guarantees of future business. There
were also other risks they faced. For example, university customers would
wonder why their school chose not to work with them. As a result, their
credibility could be damaged before they even got started. In fact, Johnny
feared the University might badmouth them if contacted by administrators at
other schools. What made Johnny and his partners think they could possibly
pull this off? Was it going to be that difficult of a market to break into?
It was impossible to know the
answers for certain. As the partners discussed their predicament, it was
difficult not to be biased by the camaraderie. The three had come so far
together that it became difficult to imagine quitting. They speculated what
their lives would be like in a year if they dismantled the business. Johnny
would probably be working long hours as an analyst at an investment bank,
while Abe traveled around the country as a management consultant, and
Maverock worked for a Fortune 50 company. It didn’t sound so bad, but they
weren’t jumping up and down about the prospects.
In some of their late-night
sessions, Johnny and his partners speculated about how much money they could
make as entrepreneurs. They entered financial projections into an Excel
spreadsheet, so they could alter assumptions. Maverock included a formula
that applied an IPO multiple to earnings, so they could calculate their net
worth. Maverock would sit behind the computer, plugging in different
scenarios. The game was surprisingly entertaining and addictive to play.
The more sleep-deprived they were,
the more fun it became. There was at least one scenario where the company
had operations at 500 schools, and the partners were worth a few hundred
million dollars. It didn’t matter how ridiculous the assumptions seemed,
because as young business owners, the possibilities brought big smiles to
their faces. In contrast, their expected salaries and bonuses in corporate
America didn’t have the same allure of possibility. If Johnny and his
partners accepted regular jobs, their chances of becoming multi-millionaires
anytime soon were practically non-existent.
As they sat in the office, deciding
the fate of their company, Maverock began playing “what if” scenarios. What
if they went for it and were successful? What if they could get a few
schools to give them a try? Playing the “what if” game can be dangerous if
not put into perspective. While hope is a critical element of success, it
must be balanced with the downside risks when making decisions.
Unfortunately, Johnny was getting swept away by the potential riches that
could be in store for his company and the risks began to fade. For
entrepreneurs, it’s more exciting sometimes to get euphoric.
Johnny was torn. He still
acknowledged their business could fail for reasons beyond their control.
Yet, it bothered him to consider Maverock and Abe might stay and become
multi-millionaires, while Johnny collected his salary elsewhere. It was
depressing for Johnny to think he might have missed his big chance.
Eventually, both Abe and Maverock
agreed to stay with the business. They believed in the product. Once they
had a few university customers, they believed success would be imminent. If
the company had to set up programs “at cost” for the first few schools, they
would do it to build credibility in the market.
Johnny called his father, who had
made a lot of sacrifices to send him to the University. Johnny told him he
didn’t know what to do, but he was more excited about staying with the
company than accepting his job alternatives. Johnny’s father listened
carefully to his son’s explanation and said, “It’s the things you don’t do
that you regret in life, not the other way around.” And with that, he gave
Johnny his blessing, and Johnny made his decision.