The more the partners discussed
their needs, the more they considered Princeton, New Jersey to be a great
location for their new headquarters. Not only were rents cheaper, but they
felt the town had the right image. For a college services company,
Princeton, New Jersey was the “Wall Street” of the college market. Since
the Bullfrog Card had benefited from its identifiable address on campus,
“Princeton, New Jersey” would be the best equivalent address for a national
program.
Johnny and his partners located a
sizeable office in Princeton and a 3-bedroom apartment to share, so they
wouldn’t have to sleep on the floor. While they finalized their new
business plan, they negotiated preliminary arrangements with banks, mailing
list companies, printers, and landlords. Although they stopped short of
actually signing contracts, they gathered enough market intelligence to
finalize their strategy.
The three of them slaved away
updating their business plan. They emphasized how Maverock had been quoted
in the industry publications, and how the Bullfrog Card was the most
profitable card system in the marketplace. After outlining their previous
successes, they detailed their plans to aggressively enter the national
market.
Unfortunately, their success with
the Bullfrog Card didn’t mean they were destined for success with NCEB.
Nevertheless, they described NCEB as the evolution of their Bullfrog Card
business. They contended that their branding strategy for College Card and
NCEB was analogous to that of the Bullfrog Card and University Services.
They also maintained that services like the wholesale bookstore and the
national discount program would spark demand beyond just a restaurant meal
plan and help them to generate a huge buzz among the student community.
Although their new business model
was very different from the Bullfrog Card, they had complete confidence in
their ultimate success. In fact, they believed anyone who gave them money
would reap huge rewards. They circulated their business plan to family,
friends, and friends of friends. Within weeks, they had over $500,000 of
equity interest at a pre-money valuation of $2 million. That meant they were
able to raise $500,000 and only sell a 20% stake in their company.
They also selectively approached
venture capital firms (“VCs”). Through Maverock’s father, Johnny and his
partners met with a fund based in New York. The meeting lasted two hours
and, by the end, the venture partner was interested in investing $2 million.
Unfortunately, he gave them a pre-money valuation of $1 million, which
meant his fund would own approximately 67% of the equity stake in the
business. The VC also wanted a “claw back” provision, whereby 25% of the
partner’s ownership vested immediately and they earned the rest over a
3-year period. If they accepted the offer, their immediate ownership stake
would be less than 3% per partner.
If they took $2 million from the
VC, all of their financial problems would go away, but with those terms
Johnny felt like they were being robbed. After dedicating almost two years
to the business, it was difficult to sell a large equity stake at such a
meager price. Besides, they preferred keeping control of their company,
which wasn’t possible if a venture capital firm invested. Undoubtedly, the
VC would take control of the board and remove them as managers at the first
sign of trouble.
Ultimately, Johnny and his partners
declined the VC money. They reasoned they could raise the financing from
their personal networks, get a better valuation, keep control of their
business, and make the people they knew rich. They were so confident in
their ultimate triumph they never seriously consider how their friends and
family could potentially lose money.
The next series of decisions were
among the stupidest of Johnny’s life. His parents, who had witnessed his
suffering, were eager to help him. They didn’t want to see him lose control
of his company or get ripped off by greedy investors. They wanted to be
supportive of him, so they offered to invest. Johnny’s parents were
investors with a very low risk tolerance, and he should never have
considered it. However, he believed so strongly in their inevitable success
that he became greedy. He wanted to make them a lot of money and he
believed investing in his business would make them rich.
Johnny and his partners’
overconfidence were appalling as they fed off each other’s enthusiasm. They
accepted $400,000 from friends and family, rejected $200,000 from other
“angel” investors, and rejected the $2 million from the VC. They were
funding close to $1 million in expenses with $400,000 in equity. It was a
risky gamble with no financial cushion to withstand unanticipated problems
along the way.
Johnny and his partners knew
relying on such a risky financing strategy was playing with fire, but they
reasoned they were being “brave.” They wore their risk tolerance like a
badge of honor on their chests. Like those fabled entrepreneurs they
recalled from the popular press, they had a vision of success, they were
committed to that vision, and they weren’t afraid to leverage their
capital. That seemed to be the formula for entrepreneurial riches.
Because they turned away the
venture capital funding, they used trade creditors to fund the lion’s share
of their expenses. They negotiated half upfront payments and 60-day credit
terms with their mailing-list provider, printers, and graphic designers.
They cut their cash outflow significantly, which they considered to be good
cash management. They reasoned that by the time the bills were due, they
would be flooded with cash from the national mailer.
Johnny and his partners also
applied for as many additional credit cards as they could get. It was a
grass root funding strategy out of the entrepreneurial folklore. They
reasoned they were following in the footsteps of those “successful
entrepreneurs,” who believed in themselves and bet big. As a 22-year old
college graduate, Johnny managed to accumulate many thousands of dollars on
personal credit cards, which he used to fund business expenses. Although he
was more than a little concerned with the mounting debt, he reassured
himself that entrepreneurship was for people with guts.